The Influence of Free Shipping on Purchase Decisions on the Shopee Marketplace in Palopo City
DOI:
https://doi.org/10.58191/jomel.v6i2.544Keywords:
Gratis Ongkir, Keputusan Pembelian, Marketplace, ShopeeAbstract
This study aims to analyze the influence of free shipping on purchasing decisions on the Shopee marketplace in Palopo City. A quantitative approach was employed, with a sample of 100 respondents selected using the incidental sampling technique. Data collection was conducted through observation, interviews, and the distribution of questionnaires. Data analysis was performed using SPSS software, encompassing validity and reliability tests, simple linear regression analysis, the t-test, and the coefficient of determination (R²) test. The results indicate that all research instruments were valid and reliable. The regression analysis yielded the equation Y = 11.739 + 0.894X, demonstrating that free shipping has a positive effect on purchasing decisions. The t-test results showed a calculated t-value of 9.977 with a significance level of 0.000 (p < 0.05), leading to the acceptance of the research hypothesis. The coefficient of determination (R²) of 0.504 indicates that free shipping accounts for 50.4% of the variation in purchasing decisions, while the remaining 49.6% is influenced by factors outside the scope of this study. Thus, the more attractive the free shipping program offered by Shopee, the higher the level of consumer purchasing decisions in Palopo City.References
Akbar, M. A., & Alam, S. N. (2020). E-commerce: Dasar teori dalam bisnis digital. Yayasan Kita Menulis.
Anifah, N., & Rahadi, D. R. (2020). Analisis perilaku konsumen dalam memutuskan pembelian secara online pada masa pandemi Covid-19. SULTANIST: Jurnal Manajemen dan Keuangan, 8(2), 112–122. https://doi.org/10.37403/sultanist.v8i2.206
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Istiqomah, M., & Marlena, N. (2020). Pengaruh promo gratis ongkos kirim dan online customer rating terhadap keputusan pembelian produk fashion. Jurnal Manajemen, 12(2), 288–298.
Kusumaningati, I. D., Astuti, E. P., & Priyanto, A. (2024). Pengaruh diskon dan gratis ongkir terhadap keputusan pembelian pada marketplace Shopee. Jurnal Ekonomi Akuntansi Manajemen (JEAM), 4(1), 1–18
Nuraini, I. B. H., & Setiyaningrum, I. F. (2023). Pengaruh persepsi harga, online customer review, dan gratis ongkos kirim terhadap keputusan pembelian produk fashion pada mahasiswa pengguna Shopee di Solo Raya [Skripsi, UIN Raden Mas Said Surakarta].
Niswaningtyas, R. A., & Hadi, M. (2022). Pengaruh online customer review dan gratis ongkir terhadap keputusan pembelian di platform e-commerce Shopee pada pengguna aplikasi Shopee. Jurnal Aplikasi Bisnis, 8(2), 175–180. https://doi.org/10.33795/jab.v8i2.442
Sari, E. (2022). Pengaruh promosi gratis ongkos kirim, online customer review, dan online customer rating terhadap keputusan pembelian pada Marketplace Shopee (Studi pada Mahasiswa Prodi Manajemen Universitas HKBP Nommensen Medan) [Skripsi, Universitas HKBP Nommensen].
Susanti, Y., & Rohmah, A. K. (2025). Pengaruh diskon dan free ongkir terhadap keputusan pembelian melalui e-commerce (Studi kasus Shopee). Jurnal JEDBUS (Journal of Economic and Digital Business), 2(2), 42–55.
Tusanputri, A. V., & Amron, A. (2021). Pengaruh iklan dan program gratis ongkir terhadap keputusan pembelian pada platform e-commerce TikTok Shop. Forum Ekonomi, 23(4), 632–639.
Qadarsi, J., & Utami, W. Y. (2021). Pengaruh Harbolnas (Hari Belanja Online Nasional) dan voucher gratis ongkir terhadap tingkat pembelian di online marketplace Shopee Kota Tangerang. Ekonomi Bisnis, 27(2), 816–824. https://doi.org/10.33592/jeb.v27i2.2689









