Analysis of the Impact of Digital Mindset and Continuous Training on Employee Performance in the Tech Industry in Makassar City

Abstract

Demands for efficiency and accelerated innovation in the tech sector require employees to demonstrate superior work performance. This quantitative study aims to analyze the impact of a digital mindset and continuous training on employee performance in the tech industry in Makassar City. Utilizing a purposive sampling technique, 130 respondents comprising software developers, system designers, and data analysts across 16 tech-based firms in Makassar were surveyed. Data collected via a 5-point Likert scale questionnaire were analyzed using Structural Equation Modeling Partial Least Squares (SEM-PLS) via SmartPLS 4.0. Results indicate that a digital mindset significantly and positively influences employee performance (β = 0.412, p < 0.001). Continuous training also exerts a strong positive and significant effect on employee performance (β = 0.465, p < 0.001). Simultaneously, both independent variables explain 64.8% of the variance in employee performance (R² = 0.648). These findings highlight that integrating a digitally adaptive mindset with continuous skill enhancement serves as a key pillar for boosting work productivity and achieving organizational goals in Eastern Indonesia's tech ecosystem.